At matahari88, your privacy is not merely a legal obligation – it is a core value we hold firmly. Every piece of data you share with us is handled with care, stored securely, and used only for the purposes to which you have consented.
By using the matahari88 platform, you agree to the privacy policy set out in this document.
Matahari88's privacy policy is more than a legal compliance document. It is a genuine promise to every member that their data will be handled with full responsibility and transparency.
All personal and financial data transmitted to and from the matahari88 platform is protected with 256-bit SSL encryption – the same standard used by Maybank and CIMB. Your information cannot be read or intercepted by third parties while in transit, without exception.
Matahari88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means every aspect of collecting, storing, using, and disposing of members' personal data meets strict Malaysian legal requirements — not as an option, but as an obligation we take seriously.
Matahari88 has never sold, rented, or commercialised members' personal data to any third party for marketing or any other purpose, and never will. Your data belongs to you — it is not a business asset to be traded. This is an unconditional commitment that has remained unchanged since the first day matahari88 began operating.
You have full rights to access, correct, transfer, or request deletion of your personal data at any time. The process is straightforward — contact matahari88 support via live chat or email and your request will be processed within 14 business days, in line with PDPA requirements.
In the event of any data security breach that may affect your personal information, matahari88 is committed to notifying affected members within 72 hours of detection – well ahead of the minimum timeframe required by law.
Matahari88's privacy policy is reviewed at least once a year to ensure it remains relevant, current, and aligned with developments in law and technology. Members will be given adequate notice of any significant amendments before they take effect.
Privacy is not something to be taken lightly, especially on an online platform that handles financial and personal information. matahari88 understands this deeply. We recognise that your trust in us depends in part on the confidence that your data is handled responsibly, securely, and in accordance with your wishes.
This policy is written in clear, plain language — not confusing legal jargon. We believe every matahari88 member deserves to fully understand how their data is managed, without needing to be a legal expert to do so.
Matahari88 only collects data that is necessary to provide the services you use. We do not collect excessive or irrelevant data beyond the scope of our platform's purpose. Below are the categories of data we collect and the reasons they are required:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Identity verification (KYC), legal compliance |
| Contact Information | Malaysian phone number, email address | Account communications, OTP verification, customer support |
| Financial Information | E-wallet account numbers, FPX details | Deposit and withdrawal processing |
| Account Information | Username, password (in hashed format) | Secure access to your matahari88 account |
| Verification Documents | Identity card image (when required) | KYC and anti-money laundering compliance |
When you use the matahari88 platform, our system automatically records certain technical information to ensure security and service quality:
Personal data collected by matahari88 is used for specific, legitimate, and proportionate purposes. We do not use your data for any purpose you have not consented to. Below is a detailed explanation of how your data is used within the matahari88 platform:
Matahari88 may send you marketing communications about promotions, new bonuses, or the latest platform features. However:
Matahari88 uses anonymised usage data (with all personal identifiers removed) to analyse platform usage patterns, identify technical issues, and make meaningful improvements to the user experience. This analytics data cannot be traced back to any specific individual and is not shared with external parties in any form that could identify you.
Matahari88 does not sell or commercialise your personal data to any third party. However, in the course of legitimate platform operations, there are limited circumstances where your data may be shared with certain parties – all of which we explain in detail below.
To deliver a fully functional matahari88 platform, we work with trusted service providers. They only receive the data necessary for their specific functions:
All third-party service providers working with matahari88 are bound by data protection agreements that prohibit them from using your data for any purpose beyond what has been specified.
There are situations where matahari88 is legally required to disclose data to the relevant authorities:
In all instances of mandatory disclosure, matahari88 will share only the minimum data required and will inform you where permitted by law.
Matahari88 invests seriously in security infrastructure to protect members' personal data. Below is an overview of the technical and organisational security measures we have in place:
Matahari88 retains your personal data only for as long as necessary:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | For the duration of active membership | Required for service provision |
| Financial transaction records | 7 years | Malaysian legal compliance requirements |
| KYC Documents | 5 years after account closure | AML/CFT requirements |
| Platform activity logs | 2 years | Dispute resolution and security |
| Marketing data | Until consent is withdrawn | Based on consent given |
Under Malaysia's PDPA and the privacy principles upheld by matahari88, you have important rights over your personal data. Matahari88 is committed to respecting and facilitating the exercise of these rights in a straightforward, hassle-free manner.
You have the right to request a copy of all personal data that matahari88 holds about you. Such requests will be processed within 14 working days.
If your data is inaccurate or incomplete, you have the right to request an immediate correction. Log in to your account or contact our support team.
You may request the deletion of your personal data – subject to any unavoidable statutory retention obligations.
You have the right to receive your data in a machine-readable format so you can transfer it to another platform should you choose to do so.
In certain circumstances, you may request that matahari88 restrict the processing of your data while a dispute is being resolved.
You may object to the use of your data for direct marketing purposes at any time, and such requests will be honoured immediately.
To submit a request relating to any of your privacy rights, please contact matahari88 through the following channels:
We may need to verify your identity before processing a request in order to protect you from unauthorised access. All requests will be processed within 14 business days.
The matahari88 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, enhance the user experience, and understand how the platform is used. This section clearly explains what cookies we use and why.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Keeping the platform running – login sessions, CSRF protection, basic settings | No – the platform will not function without it |
| Preference Cookies | Remembering your preferences – language, display currency, and game settings | Yes |
| Analytics Cookies | Understanding how the platform is used for improvements — data is anonymised | Yes |
| Security Cookies | Detecting suspicious activity and protecting your account from fraud | No – required for security |
You have control over non-essential cookies:
Some of matahari88's technical infrastructure – such as cloud servers and content delivery systems – may be located outside Malaysia. In all such cases, matahari88 ensures that these data transfers comply with Malaysia's PDPA requirements and that data protection agreements equivalent to Malaysian standards apply at the destination.
Matahari88 reserves the right to amend this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or platform developments. Any significant amendments will be communicated via registered email and in-platform notification at least 14 days before taking effect — longer than required by law. The latest update date will always be displayed at the top of this document.
For any enquiries, concerns, or requests relating to this Privacy Policy or the management of your personal data, please contact us:
We are committed to responding to all privacy enquiries within 72 hours work.
Meaningful privacy isn't just a written policy – it's real control in your hands. Here's how to easily manage your privacy on matahari88.
support@matahari88.my
Now you know exactly how matahari88 protects your data. Bank-grade encryption, full PDPA compliance, zero data selling – these are real commitments we uphold every day. Register now and enjoy a safe, fair, and enjoyable betting experience alongside over 500,000 other Malaysian players.
Matahari88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). As a responsible data controller and processor, we ensure that all members' personal data is collected on a lawful basis, used only for stated purposes, protected with appropriate security measures, and not retained longer than necessary.
If you have any complaint regarding how matahari88 handles your personal data, you have the right to submit a complaint to the Department of Personal Data Protection Malaysia after first going through our internal resolution channels.
Read Full Terms & Conditions →Matahari88 takes our responsibility towards every member's wellbeing seriously. All activities on this platform are for entertainment purposes and are only suitable for individuals aged 18 years and above. We provide responsible gambling tools including deposit limits, loss limits, cooling-off periods, and self-exclusion. If you or someone you know needs help, please contact Helpline 1800-88-1222.
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